I recently bought an Ikea office storage cupboard. It came with a combination lock. Siting in my office waiting for an update on the PC, I foolishly decide to test the lock out - idle hands and all that! Should have respected the age old adage - if it ain't broke don't fix it!
So I set the combination to a new number as shown on those typical less than informative instructions, locked it and tried to open it. Did it open? did it heck! I tried everything, the old number the new number fiddled about with it and it just would not open.
I called Ikea. After keeping me waiting for 5 mins, their first suggestion was I should bring the cupboard back. WHAT! - "it took me ages to assemble, I had to take it apart and return it previously because something didn't fit, its heavy and of course now its full of my books and things and weighs a tonne, not to mention I live 30 miles from the nearest sore".
Their second and final suggestion was to try every single combination. WHAT I exclaimed! The thought of going through 1000 numbers was daunting; so I thought somebody somewhere must have experienced this problem as well. I searched YouTube and sure enough someone had the same issue, managed to resolve it, took the time to video it and put it on YouTube. Tried the fix and hey presto the lock opened; and the number that released the lock was no where near the number I set the lock to!
How did we ever survive without YouTube?